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© 2026 Maxine Isaac
02 · Social Media & Content Strategy · 2024

A wellness brand that was winning Facebook and losing TikTok.

Doki Doki Juice had three social channels with very different engagement profiles. The brief asked for a content strategy. The work behind it started with a clean read of where the brand was over- and under-indexing against its peers.

Role

Marketing & Strategy
Solo

Brief

Social Media
& Content Marketing

Year

2024

Outputs

Content strategy
Influencer + partnership map

01Context

Doki Doki Juice is a Singapore wellness drink brand targeting women across life stages — pregnant mothers, working women, and grandmothers. The brief asked for an audit of their current social performance and a refined content strategy that could lift weaker channels without breaking what was already working.

02Research

I benchmarked Doki's engagement against industry averages by follower tier across all three platforms.

  • Instagram — 1.69%. Below tier average.
  • Facebook — 5.42%. Above tier average. The unexpected winner.
  • TikTok — 1.70%. Significantly below tier average.

I then audited the existing content pillars — Real Women, Education, Trust — separating what landed (hands-on tutorials, recipes using their products, family-oriented imagery) from what didn't (busy product shots, content where Doki's branding was buried behind other products in the frame).

The audit was the strategy. Once we saw which posts buried the brand, the rework was obvious.

03Approach

I recommended two new content pillars and three social tactics, each tied to a finding from the audit.

  • Inspiration pillar — real customer transformations to address skepticism around the brand's weight-loss claims.
  • Promotion pillar — organic posts to replace reliance on paid ads.
  • UGC hashtag campaigns — to convert engaged Facebook followers into content sources.
  • Social challenges with feature-based incentives, surfacing the product naturally inside everyday rituals.
  • Polls to read customer preferences directly instead of guessing them.

The influencer plan was segmented by audience rather than reach:

  • Naomi Neo — fitness / new mother angle.
  • @lifestinymiracles — family-focused everyday content.
  • @seastainable.co + @theweirdandwild — sustainability angle, leaning on the brand's compostable pouches.

04Outputs

  • Comprehensive content strategy with platform-specific recommendations for IG, Facebook, and TikTok
  • Three influencer shortlists, each with rationale tied to a brand audience segment
  • Two named partnership opportunities: Wellness Festival workshop participation, and a limited-edition collaboration with The Purest Co
  • Updated content pillar framework (5 pillars total)

05Outcome

Deliverable

A strategy with no fashionable add-ons: every recommendation traced back to an audit finding, so the brand could execute it channel by channel — starting with the cheapest fix, to stop burying the product in the frame.

If I ran it again → I'd verify the platform benchmarks against a second source before anchoring targets to them, and pressure-test whether Facebook's lead came from the audience or just the format mix.